Business Strategy

“Banking as a service has long sat at the heart of our economy. In our digitally enabled world, the need to seamlessly and efficiently connect different economic agents who are …

The first post in this three part series on Digital Foundations introduces the concept of Customer 360 or Single View of Customer (SVC). We will discuss the need for & …

“IT driven business transformation is always bound to fail” – Amber Storey, Sr Manager, Ernst & Young The value of Big Data driven Analytics is no longer in question both from …

                    Illustration: Business- IT Relationship (Image src – Pat.it) Previous posts in this blog have discussed the fact that technological capabilities …

“Millennials want “finance at their fingertips”..they want to be able to email and text the financial advisors and talk to them on a real-time basis,” – Greg Fleming, Ex-Morgan Stanley The …

“If you don’t like change, you will like irrelevance even less.” -General Eric Shinseki, Former  US Secretary of Veterans Affairs This blog has spent time documenting the ongoing digital disruption across the industry especially financial services. …

Wealth Management is the highest growth businesses for any medium to large financial institution. It also is the highest customer touch segment of banking and is fostered on long term (read extremely lucrative advisory) relationships. This three part series …

The ongoing digital transformation in key verticals like financial services, manufacturing, healthcare and telco has incumbent enterprises fending off a host of new market entrants. Enterprise IT’s best answer is …

“The world is one big data problem.” – Andrew McAfee, associate director of the Center for Digital Business at MIT Sloan Though Data as a topic has been close to …

The neighborhood bank branch is on the way out and is being slowly phased out as the primary mode of customer interaction for Banks. Banks across the globe have increased their technology …