Customer Journey Mapping… The core challenge many financial enterprises have is their ability to offer a unified customer experience for banking services across different touch points. The lack of such a unified experience …
Please join me as I present my first webinar for 2018 on Cloud Native Technologies. Click on the Image below to register. Cloud Native (CN) application development is emerging as …
“We want real relationships, attracting customers with high rates is “the most commoditized business model on the planet.” David Chubak, head of global retail banking and mortgage at Citigroup, 2018 …
In 2018, Retail and Consumer Banking provide the lions share of all global financial services industry revenues. After having recovered from the Great Recession of 2008, Retail banks, especially in …